1. Right of revocation
Within the EU, consumers are entitled to a right of revocation in accordance with the applicable rules.
If the contract is revoked on your part and you are returning the goods, please make sure that you send the shoes back with the same packing method you received it in.
Please ensure that the shoes are placed "box in box", ie the shoe box or shoe boxes should be packed in a separate carton. However, this recommended procedure is not a prerequisite for the effective exercise of your right of revocation.
Please include your name and order number in this email and you will shortly receive return Instructions.
You have to pay for the return costs. We can only accept pre-paid shipments. Freight collect shipments cannot be accepted.
If you revoke this agreement, we must return all funds that we have received from you, including delivery costs (except for the additional costs arising from the fact that you selected a type of delivery other than the cheapest standard delivery as offered by us) immediately, and no later than within 14 days from the date on which the notification of cancellation of contract on your part was received by us.
The refund is issued by the same means of payment as used by you for the original transaction, unless something else is expressly agreed with you; you will not incur charges for refunds in any case.
We may refuse issuance of the refund until we have received the returned goods or until you have provided proof that you have dispatched the return goods to us, whichever is earlier.
You must return the goods without delay, and in any case within 14 days from the date of notification of cancellation of this contract. This deadline is deemed met if you dispatch the goods within the period of fourteen days.
You must bear the direct cost of returning the goods.
You must only meet any potential loss in value of the goods, if such loss is due to your handling the goods in a way that is unnecessary to establish the nature, characteristics and correct functioning thereof.