Shipping

Shipping fees are regularly updated by us to offer you the best conditions at all times. The fees are € 15 for EU countries (except Germany), and € 30 outside of the EU. Shipping within Germany is free of charge.

If a shipment is divided into several shipments for technical reasons, we will naturally only charge you for shipping fees once.

Shipping damage
The transport risk is borne by HypeGallery x STASP.

If the goods are damaged during transport, please contact us right away.

You can reach us by e-mail at: support@stasp.de or by telephone by calling +49 (0) 234 9117338 or fax under +49 (0) 234 9117431.

Please feel free to visit us at our store Rechener street 2a at the junction with Südring. Our opening times are Mon-Friday from 10.30 am to 7 pm and Sat from 10.30 am to 6 pm.

Returns
Unworn and undamaged items may be returned within 14 days.  All items must be returned in original condition and boxed in original packaging. In case you wish to make a return, please email us at retoure@stasp.de.
Please include your name and order number in this email and you will shortly receive return Instructions.
Please make sure that you send the shoes back with the same packing method you received it in.